Order Processing:
Normal order processing can take between 1-3 business days (Monday – Friday). Haiti processing can take up to 5 days.
Haiti Delivery & pickup:
Please contact the vendor in Haiti for any delivery or pickup information.
Shipping Delivery
The following shipping methods are available, Standard Ground (4-6 business days), Second Day (2 business days), and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials, and delivery address. These items will only have Standard Ground available. Currently, we do not ship to any other international addresses, but the US & Haiti. Please note that orders could arrive in multiple packages.
Standard Ground:
Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.
Second Day:
Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 11:00 am CT on a business day, and should arrive in 2 business days. Orders placed after 11:00 am CT will be processed on the following business day and should arrive in 3 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.
Next-Day:
Next-Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next-Day delivery orders will be processed on the same day if they are placed by 11:00 am CT on a business day, and should arrive in 1 business day. Orders placed after 11:00 am CT will be processed on the following business day and should arrive in 2 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.
Haiti Shipping:
Haiti shipping is to be discussed with the buyer.
Signature Confirmation
Some orders may require a signature at the time of delivery. If the signature is required, the carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.
Shipping Promotion Exclusions
The following items are excluded from shipping promotions: Oversized Shipping Charges, Gift Cards, Custom Invitations, Custom Canvas, and Photo Center purchases.